Service may be subject to a whole infrastructure or its selected part, including ancillary equipment. Supervision is carried out in 24/7/365 mode. The primary function of the monitoring is to minimize the risk of failure. If it occurs, the taken actions are consulted with the Client: they can rely on the intervention of our experts or effective notification to the Customer and third parties.
- Minimize the risk of failure
- Preventive measures taken before a failure occurs
- Diagnostics of the failures and taking immediate action
- Supervision of hardware and software, LAN and WAN and Internet access
- Registration and supervision of the utilization of hardware resources
- Supervision of key processes and systems
- Service of the system software